MacArthur Pediatrics is privileged to provide excellent and compassionate medical care to families in the Dallas / Fort Worth area. Call to schedule your appointment today 972-786-0330.

Contact Information

Hours: Monday – Thursday 8am – 5pm, Friday 8am – 3pm
Main number: 972-786-0330
Fax number: 972-739-2894
Poison control number: +1-800-222-1222
Billing number: 972-786-0140
After hours calls: Please call main number and calls will go directly to an RN for triage.

Appointments

All visits are by appointment only. We will do our best to accommodate same day appointments.
We are so happy you have decided to join our MacArthur Family! As a new patient to our practice, we know the paperwork and forms can be overwhelming. The most important thing you can bring with you to your first appointment is your immunization record.
This record provides vital information to our pediatric providers and allows us to provide the best pediatric primary care possible! Your immunization record helps to keep your child and every other patient in the practice safe.

OFFICE POLICIES
(By Appointment ONLY)

Arriving at the Office

Our office is innovative. We use a software called Phreesia to expedite the check in process. The software allows you to enter all pertinent demographic information, insurance information and clinical questionnaires. It also reminds you of your appointment via text message (to your cell phone). Please utilize this feature and complete all required information at home, or on the go, before arriving to your appointment. This will expedite your wait time and your arrival time requirement.
  • Newborns, new patients and wellness appointments MUST arrive 30 minutes before appointment time if you have not completed the Phreesia Pre-Check in. This is to allow time for you to fill out new patient paperwork, clinical questionnaires etc. and for staff to verify the patient’s insurance.
  • All other patients MUST arrive at least 15 minutes prior to the appointment time if you have not completed the Phreesia Pre-Check in. This is to allow time for you to verify existing information on file and for staff to verify the patients insurance.
  • Newborns – Please bring the hospital discharge paperwork, insurance card under which the child is insured, picture ID for the guardian bringing the child, and immunization card.
  • New patients – We will need a current, updated shot record before being seen. Failure to provide this information will result in your appointment being rescheduled. You will not be seen by a Provider without an updated immunization record. The CDC and American Academy of Pediatrics recommends this requirement.
  • All patients (new and established) should always have proof of insurance at all appointments. Commercial insurance as well as Medicaid Managed Care Plans. We also recommend bringing your child’s immunization card to all appointments.

Daycare, Sports Physicals or School Forms

Established patients – We require a minimum of 48 hours to return forms to you, if completed earlier we will call you.
New patients – Will be required to establish care with the MD, prior to forms completion. Please call our office for an appointment.

Calls During Office Hours

Calls during office hours are returned in the order they are received unless a more urgent problem arises. Generally, calls are returned within 1-2 hours. During busy times, the calls may take longer to be returned. If you leave a message for the medical assistant, please clearly state your name and number at which you can be reached, as well as the issue that needs to be discussed. The medical assistant can answer most questions and give advice. If the issue exceeds their knowledge or they feel it requires a provider’s attention, they will consult with the provider. This usually occurs at lunch or at the end of the day.

After Hours

We know that situations arise after the office closes and on weekends. Therefore, we offer 24-hour access to medical advice. After hour calls are handled by specially trained Pediatric Registered Nurses. Please call: 972-786-0330. You can also send your medical team a message at any time using the Patient Portal.

Things Happen

If you cannot make your appointment please let us know. Please understand if you are late by 15 minutes or more your appointment will be rescheduled. This policy is strictly enforced to ensure all of our patients receive the timely care they deserve.

VACCINE POLICY

At MacArthur Pediatrics, we firmly believe that vaccinating children and young adults may be the single most important health-promoting intervention we perform as healthcare providers, and that you can perform as parents/caregivers. We believe in the safety of our vaccines and that all children and young adults should receive all of the recommended vaccines according to the schedule published by the Centers for Disease Control and Prevention and the American Academy of Pediatrics.
This said, we recognize that there has always been and will likely always be controversy surrounding vaccination. Indeed, Benjamin Franklin, persuaded by his brother, was opposed to smallpox vaccine until scientific data convinced him otherwise. Tragically, he had delayed inoculating his favorite son Franky. The boy contracted smallpox and died at the age of 4, leaving Franklin with a lifetime of guilt and remorse. In his autobiography, Franklin wrote: “In 1736, I lost one of my sons, a fine boy of four years old, by the smallpox…I long regretted bitterly, and still regret that I had not given it to him by inoculation. This I mention for the sake of parents who omit that operation, on the supposition that they should never forgive themselves if a child died under it, my example showing that the regret may be the same either way, and that, therefore, the safer should be chosen.”
After publication of an unfounded accusation (later retracted) that MMR vaccine caused autism in 1998, many Europeans chose not to vaccinate their children. As a result of underimmunization, Europe experienced large outbreaks of measles, with several deaths from disease complications. In 2012, there were more than 48,000 cases of pertussis (whooping cough) in the United States, resulting in 22 deaths. Most victims were infants younger than six months of age. Many children who contracted the illness had parents who made a conscious decision not to vaccinate. In 2015, there was a measles outbreak in Disneyland, California (probably started by an infected park visitor who had traveled from the Philippines). The outbreak eventually spread to 147 people and, again, many were too young to have been vaccinated.
Because we are committed to protecting the health of your children through vaccination, we require all of our patients to be vaccinated. If you should absolutely refuse to vaccinate your child despite all our efforts, we will ask you to find another healthcare provider who shares your views.
Thank you for taking the time to read this policy. Please feel free to discuss any questions or concerns you may have about vaccines with any one of us.

FREQUENTLY ASKED QUESTIONS

What is an emergency?

  • The following signs may suggest the need for immediate attention:
    • Fainting or loss of consciousness or if your child seems confused or disoriented
    • Unexplained seizure
    • Trouble breathing
    • A stiff neck and/or a rash with high fever
    • Loss of consciousness, confusion, headache or vomiting as the result of a head injury
    • A cut that is large or deep
    • Bleeding that won’t stop
    • A large burn, especially if it includes the chest, face, feet, groin or hands
    • Pain that is persistent and/or increases in intensity
    • Fever greater than 100.4 in a baby less than 6 weeks old

When should I call 911?

  • If your child is unconscious, a bone is sticking out or the situation seems critical, dial 9-1-1 immediately for an ambulance. When your child’s condition is life threatening or might cause permanent harm, it is safer for your child to be transported via ambulance. If you are calling 911 from a cell phone be prepared to tell them your location and address.
    • Injuries or accidents that may result in a trip to the emergency room:
      • Accidental poisoning including medicines, household cleaners, liquor (this includes beer and wine)
      • Choking, drooling, difficulty breathing
      • Electrical shocks
      • Falls
      • Guns, knives, and other weapons
      • Near drownings

When should my child be see for their well child checks?

  • 2-5 days old, 2 weeks, 2 months, 4 months, 6 months, 9 months, 12 months, 15 months, 18 months, 2 years old and then yearly until they are 18 years old

How can I help prevent my child from getting sick during cold and flu season?

  • Avoid contact with anyone who has a cold or smokes (secondhand smoke increases kid’s risk of getting sick)
  • Wash hands well and often, especially after nose-blowing and playing with other children
  • Sneeze and cough into shirtsleeves or tissues – not hands

My child has a cold, again! What can I do to make the symptoms less severe?

  • Children can get up to 8 to 10 colds per year, you can help them feel more comfortable with:
    • Acetaminophen or ibuprofen as needed
    • A cool – mist humidifier in your child’s room
    • Thin the mucous with saline nose drops
    • Suction the nose with a bulb suction
    • Make sure they drink lots of liquids

My baby is getting older, when can I start solid foods?

  • Our recommendation is to start solid foods between 4 and 6 months of age. If your baby can sit independently on your lap or in a highchair, he/she is likely ready to start solids. It’s best not to feed your baby in a bouncy chair.
  • Most families start with rice cereal because it is iron rich. Mix the cereal with breast milk, formula, or water. We recommend starting with a midday meal. Once your baby has tolerated the cereal for 2-3 days, you may start to introduce single ingredient purees (fruits/vegetables). You will want to introduce a new puree every 2-3 days. At 6 to 7 months, your baby should be eating twice daily. At 7 months, your baby should be eating three times per day.
  • The meal does not replace a milk feed. It supplements the nursing and/or formula feeding that your baby already enjoys.
  • At your 6 month visit, you can discuss the introduction of table foods that will occur over the next 2-3 months. This will include lentils, beans, tofu, meats and other protein sources. We recommend not introducing dairy products like yogurt and cheese until 12 months of age. Cow’s milk and soy milk are not recommended as a beverage until one year of age.

How much juice should my child be drinking?

  • The American Academy of Pediatrics recommends no juice for children younger than 6 months of age, up to 4-6 ounces daily for children ages 1-6 years and 8-12 ounces for children 7 and older

Postpartum Pathways

Why is breastfeeding good for my baby?
Breastfeeding has been shown to stimulate gastrointestinal tract growth motility and help decrease risks of diarrhea, respiratory tract illness, ear infections, and urinary tract infections.
Breastfeeding also provides some lasting effects as infants who are breastfed are less likely to be obese later in life, develop certain cancers, or suffer from diabetes mellitus.
Why is breastfeeding good for me?
Breastfeeding produces a hormone called oxytocin which can accelerate recovery from childbirth.
Breastfeeding also produces prolactin, which combined with prolactin, can have a positive impact on stress and maternal-infant bonding. It can also help enhance weight loss as it burns up to 500 calories a day!
Breastfeeding may also decrease lifetime risk of breast, ovarian, and endometrial cancers.
Breastfeeding may also save you money as it is estimated that the average family will spend about $1000 on formula.
How long should I breastfeed?
The World Health Organization recommends exclusive breastfeeding for 6 months then continued breastfeeding combined with solid foods for 2 years or as long as mother and baby desire. There can be many barriers to this including cultural norms, embarrassment, lactation problems, as well as employment and child care.
How often will I need to breastfeed?
The frequency can be variable and depends on things like maternal milk supply, efficiency of milk transfer, etc but can be as often as every hour. In the first 1-2 weeks after delivery, the average is about 8-12 times a day. In the first week after delivery, moms should wake sleeping infants if they haven’t nursed in the last 4 hours.
Look for nursing cues the signal hunger like movements of hands towards the mouth, and sucking on fingers and fists, Later signs include agitation, flailing of extremities, and loud and persistent crying.
Your pediatrician will keep a close eye on weight gain/loss to ensure adequate intake. They will also provide you with instructions on how to monitor urine output and stool to make sure infant is doing well.
Can everyone breastfeed?
People on certain medications or with certain infections (HIV, Active tuberculosis, or active herpes on the nipple) should not breastfeed. Talk to your doctor about your medications and medical problems to make sure it’s appropriate for you and your child.
Can what you eat and drink affect your breast milk?
A poor diet can hinder breast milk productions while a healthy diet will pass important vitamin and minerals to your baby. It is best to eat a well balanced diet to get these nutrients can you can continue your prenatal vitamin into the post partum period. Women who are vegans should make sure to get enough B12 in their diets
Alcohol does get into breast milk as well. The amount considered to be “safe” is controversial but heavy drinking can be harmful to your infant. If you choose to drink occasionally drink alcohol during lactation, it is reasonable to limit it to 2 ounces of liquor or about 8oz of wine. It would be best to nurse two or more hours after alcohol intake to minimize the amount of alcohol in breast milk.
Some medications are also present in breast milk so review your current medications as well as any new medications to make sure they won’t affect your production or your infant.
It hurts too much to breastfeed! Help!
Breastfeeding shouldn’t be painful. Pain can be due to things like engorged breasts, sore nipples, and mastitis.
Engorgement is when the breast becomes uncomfortably full with milk. Ensure you’re breastfeeding a minimum of eight times every 24 hours. Check that your baby has a good breastfeeding latch. You can massage your breasts gently while feeding to help the milk drain effectively. You can express a little milk, either by hand or with a breast pump before breastfeeding to help soften your nipple so it’s easier for your baby to latch on to. If your baby is unable to breastfeed, you can replace the feeds with expressions. Pump your breasts until they feel much softer – a minimum of eight times every 24 hours. If you’re concerned you’re suffering from breast engorgement, try these things but make sure you notify your provider if you notice skin redness or any fever because it is possible to develop mastitis which is an infection within the breast.
Sore nipples can be due to an improper latch where your baby is biting directly on the nipple rather than having the nipple far back in his or her mouth. First, check baby’s body position. Be sure that he opens his mouth very wide, like a yawn, before you offer your breast, checking to see that his tongue is cupped and forward in his mouth. His lower lip should not be tucked in—it should be fanned outward on the breast. If you gently pull down the corner of the baby’s mouth while he is nursing, you should see the underside of his tongue, which should extend over his lower gum line, cupping the breast. You can also apply lanolin ointment to the areola to prevent cracks and pain.
Painful nipples can also be due to bacterial and yeast infections! If you’re noticing breastfeeding is becoming more painful rather than improving, talk to your provider so that they can do an exam. Some women may need topical medicine to help prevent worsening of skin conditions.
What are other resources?
https://www.healthychildren.org/English/ages-stages/baby/breastfeeding/Pages/default.aspx
https://www.llli.org
https://www.ilca.org/main/home
https://www.womenshealth.gov/breastfeeding

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